Privacy Policy

1. OVERVIEW

Kärcher North America, Inc. (“Kärcher,” "we," "us," or "our") is a leading manufacturer of commercial, industrial and consumer cleaning equipment in North America, and is a subsidiary of Kärcher Group. This privacy policy is designed to assist you in understanding how we collect, use, retain, process, store, share and transfer information you provide to us when accessing and using our website, accessible at https://kaercher.com/us and each of our mobile apps, sites or portals that post a link to this Privacy Policy (“Sites”), and the services provided through our Sites (the “Services”). If you use our Sites and Services, we collect various types of data from you. In some instances, the data will be considered “Personally Identifiable Information,” “Personal Information” or “Personal Data” under applicable laws. Generally, this type of data is information that relates to an identified or identifiable individual. This Policy describes how and why we collect information, and provides an overview of your choices and privacy rights relating to our collection, use and sharing of your data. From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically. Your continued use of the Sites and Services after any amendment confirms that you accept the terms of this Privacy Policy and any amendments in effect at the time of your use of the Sites and/or Services.

2. CONTACT US

If you have any questions regarding data protection or your rights, please contact us:

Kärcher North America, Inc

Legal Services

6398 Kärcher Way

Aurora, CO 80019

303-738-2400

privacy@karcherna.com

3. CATEGORIES OF INFORMATION WE COLLECT

When we interact with you, we may collect the following types of Personally Identifiable Information from you.

A. Information you provide:

Contact information (name, company name, customer number, title, mailing address, telephone number, electronic mail address)

Order information

Shipping information

Return information

Inquiry Information

Warranty registration information

Support information

Payment information, including payment card information

Purchase order

Order history

Communications to and from you through the Site and/or Services

Your login information (if applicable)

Any other information you provide to us.